Mortgage Brokers Midlands
Mortgage Brokers Midlands
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  • Privacy Policy

Privacy Policy

   

This privacy policy outlines how Mortgage Brokers Midlands Ltd uses and protects any information that you provide when you use this website. Mortgage Brokers Midlands Ltd. is a controller of your personal data under and the General Data Protection Regulation.

We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified when using this website, this information will only be used in accordance with this privacy notice.

Contacting Mortgage Brokers Midlands Ltd

You may contact the data controller at Mortgage Brokers Midlands Ltd using the following details.

Controller: Nigel Evans
Email: advisormbm@gmail.com
Postal address: Mortgage Brokers Midlands Ltd, 24 Chandlers Croft, Ibstock, Leics, LE67 6PG

When does Mortgage Brokers Midlands Ltd

process your data?

We will collect and process your data when you:

  • Email or telephone us      directly
  • Meet us in person and      provide your information to us directly
  • Become a customer of Mortgage      Brokers Midlands Ltd 
  • Technical data will be      collected, such as your IP address, when you use the mortgagebrokersmidlands.co.uk      website

We will never sell your personal information to any third parties. Your information will be shared with our data processors as defined in the section below, ‘How does Mortgage Brokers Midlands Ltd. process your data’.

How does Mortgage Brokers Midlands Ltd process your data?

We collect and process your personal data when you use the mortgagebrokersmidlands.co.uk website, or when you contact us by telephone or email. We also process your data when you enter into a contract as a customer or supplier of Mortgage Brokers Midlands Ltd.

If you have any questions about how we are processing your data, please contact us using the details provided above.

We process personal information for certain legitimate business purposes, which include some or all of the following:

• By providing this data, you have registered interest in us contacting you using the contact details provided to discuss the products and services listed on our website
• To update and maintain our internal records.
• To track website usage in order to make improvements to the website.
• We may periodically send promotional emails containing information which we feel may be of interest to you using the email address which you have provided. All promotional emails will include an unsubscribe link should you wish to opt out of receiving email marketing. If you have any concerns regarding the opt out process, please contact the data controller using the contact details available at the top of this privacy policy.

It should be noted that you have no legal or contractual obligation to provide your personal data for the purposes listed above, and there are no consequences to you for this data not being provided outside of the purposes of the processing listed above not being fulfilled.

Our services, products and offering are exclusively aimed at adults for business purposes. Please do not provide your details to us in any format if you are aged under 18.

Your personal information will not be used for any automated decision making or profiling purposes.

Additional information on digital marketing tools

The Mortgage Brokers Midlands Ltd. website uses Google Analytics which places cookies on your browser.

We use the Universal Analytics version of Google Analytics, which anonymises your IP address. No personal information will be stored by Google Analytics for any longer than 26 months.

For full information on how Google processes your information, and how you can edit these settings, please  visit their policy  . 

Data Retention

We will retain this data for a period of 6 years after final contact for use in the legitimate business purposes listed above.

If any business is transacted with the company, the new data retention period that supersedes any previously agreed retention period will be outlined to you as part of this process, and we will also supply you with the reasoning for this new retention period.

Who will have access to this data

This data can be accessed by members of Mortgage Brokers Midlands Ltd., our lender and provider partners and also by staff members at our Principal Firm The Right Mortgage Ltd, as we may store customer records on our shared back office system.

Links to other websites

Our website may contain links to third party websites. It should be noted that we do not have any control over these websites and so we are not responsible for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by this privacy statement. For this information, please consult the privacy statement applicable to the website in question.

Your rights

You have the following rights under the General Data Protection Regulation:

The right to request access to your personal data

You have the right to know what data of yours we are processing and why we are processing it.

We will provide a copy of this data in a widely used machine-readable format within 30 days without charge unless your request is exceptionally large or frequent. We will inform you if this is the case.

The right to rectification of your personal data

Please contact us via email or in writing to update your personal data.

The right to erasure (to be forgotten)

You have the right to request that we delete personal data that we process on you if:

  • We don’t need the data      anymore
  • If you withdraw your consent      for us to process your personal data
  • If you object to our      processing and we don’t have a legitimate ground to process it
  • If we are processing your      personal data unlawfully
  • If we must delete the data due to a legal      obligation

The right to restrict or suspend processing

You have the right to request that we restrict or suspect our processing of your personal data under certain circumstances.

The right to data portability

In certain circumstances, you have the right to ask that we transfer any personal information that you have provided to us to another third party of your choice.

What to do if you have a complaint

If you wish to register a complaint, please contact:

The Right Mortgage, St Johns Court, 70 St Johns Close, Knowle, B93 0NH in writing, or telephone 01564 732744.

A summary of our internal complaints handling procedure is available on request. If we cannot settle your complaint with us, you my be entitled to refer it to the Financial Ombudsman Service.

Subject Access Requests

If you are unhappy with the way in which we are processing your data, please contact us directly in the first instance to resolve this issue. If this issue cannot be resolved directly by contacting us, please contact the Information Commissioners Office.

Revisions to the Privacy Notice

Updated 30th October 2020
Minor revision to complaints procedure.

Updated 22nd May 2018
Full revision of privacy notice in line with the General Data Protection Regulation (GDPR).

Updated 22nd December 2017
Privacy policy updated for new website.

  Your Home (or property) may be repossessed if you do not keep up repayments on your mortgage or                                                                                         any other debts secured on it.     Some  forms of Buy to Let mortgages are not regulated by the FCA.  

Mortgage Brokers Midlands Ltd may charge  A fee of up to £200 for arranging the mortgage/product                     which would be payable on offer.     

 The information contained in this website is subject to UK regulatory regime and is therefore intended for consumers based in the UK. 

Website design by GoDaddy . Mortgage Brokers Midlands Ltd is an Appointed Representative of The Right Mortgage Ltd which is authorised and regulated by the Financial Conduct Authority. Some products are not regulated by the FCA. Registered in England and Wales No: 04864718. Registered Address: Newstead House, Pelham Road, Nottingham, NG5 1AP. Our website contains links to websites owned and operated by third parties. If you use these links you leave our website. These links are provided for your information and convenience only and are not an endorsement

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